Returns & Exchanges

At Aodour PK, we want you to be completely satisfied with your fashion and beauty purchases, which is why we offer a hassle-free 7-day return policy for unused items. If your order is damaged or incorrect, our dedicated support team is here to ensure a swift replacement or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via WhatsApp or email within 7 days of delivery with your order number and photos of the product.

• 2.
  Await Verification

  Our quality assurance team will review your request to ensure the item is in its original, unopened packaging with all tags intact.

• 3.
  Ship the Item

  Once approved, securely pack the product and ship it back to our main distribution center using a traceable courier service.

• 4.
  Receive Refund or Exchange

  After we receive and inspect the returned item, your refund will be processed to your original payment method or an exchange will be dispatched.